Ombudsman judges in favour of DNSBOX
ApplianSys is pleased to announce that the Parliamentary and Health Service Ombudsman (PHSO) has joined a growing list of UK public sector organisations that have deployed DNSBOX as an on-site DHCP appliance.
In line with the UK government’s “cloud-first” policy, the Parliamentary and Health Service Ombudsman (PHSO) migrated its IT infrastructure from physical servers to cloud-based systems.
However, PHSO’s network team recognised that DHCP was one service that had to be left on-premise to support on-site devices and to avoid network security risks. Retaining the existing Windows server as a virtual machine solely for DHCP would be too expensive and time-consuming for the team to maintain.
So PHSO approached Babble, a leading cloud solutions provider and accredited supplier to the UK Government’s Crown Commercial Service, to find a dedicated on-premise solution. Babble quickly found that DNSBOX met all of PHSO’s security and reliability requirements.
A pair of redundant DNSBOX200 servers have now been deployed at each of the PHSO offices to deliver DHCP and DNS services, providing high availability. Business Development Director Dave Gravell explains: “DNSBOX met their needs for on-site DHCP in terms of security, reliability, and user-friendliness, all while remaining well within the department’s budget.”
About
The Parliamentary and Health Service Ombudsman (PHSO) is an independent complaint handling service that supports the NHS in England and UK government departments. As part of their new strategy for 2022-25, they are harnessing new technology to provide a more efficient, effective, and inclusive service.